At Bayedge Solutions - FZCO, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help with clear and transparent return and refund guidelines.
1. Returns
You may request a return within 7 days of receiving your order.
Products must be unused, in their original packaging, and accompanied by proof of purchase (invoice/receipt).
Certain items may not be eligible for return due to their nature (e.g., digital services, software licenses, customized solutions).
2. Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be processed within 7–14 business days and credited back to your original payment method.
Shipping charges (if applicable) are non-refundable.
3. Exchanges
We only replace items if they are defective, damaged, or incorrectly delivered. If you need an exchange, contact us at support@bayedgesolution.com.
4. Non-Returnable Items
Digital products and services
Customized or personalized solutions
Items purchased on clearance or final sale
5. Contact Us
To initiate a return or refund request, please contact us:
support@bayedgesolution.com
+971 52-145-6092